Acta Universitatis Bohemiae Meridionalis, 2022 (vol. 25), issue 3
Customer Satisfaction with e-Commerce Business: A case of konga.com
Yinusa A. Olawale, Abdulrazaq Salman, Abdulrasaq Ajadi Ishola
Acta Univ. Bohem. Merid. 2022, 25(3):1-15 | DOI: 10.32725/acta.2022.0183295 
As the internet and information technology become popular, e-commerce is moving at an unprecedented pace. Thus, the general adoption of internet facilities has made e-commerce take over the approach through which things were done, hence, this study aimed at examining the impact of e-commerce on Konga.com customer’s satisfaction in Ilorin metropolis, Kwara State, Nigeria. Specifically, it sought to investigate the extent to which Konga’s website design promotes user-friendliness, conveniency in use and payment, data security, competitive advantage and timeliness in service access. In essence, the study investigated the extent to which these...
Factors impacting the Czech employees' job satisfaction
Ondřej Dvouletý
Acta Univ. Bohem. Merid. 2022, 25(3):16-28 | DOI: 10.32725/acta.2022.0191878
The article aimed to explore the drivers of employees' job satisfaction. Empirically, the study is based on the Czech data from the 2017 edition of the European Union Labour Force Survey (EU LFS), accounting for 12,699 employed individuals. The implemented methods relied on the employment of the multivariate ordered logistic regression analysis. The estimated model found empirical support for the significance of job-related determinants and individual characteristics. The main findings are that job satisfaction is significantly related to the organization's size, skill level classification of the profession, supervisory responsibilities, working hours,...
Work Team Diversity and Work Team Performance
Tomáš Michalička, Drahoslav Lančarič, Pavol Skočdopole
Acta Univ. Bohem. Merid. 2022, 25(3):29-38 | DOI: 10.32725/acta.2022.0202082
Factors that affect work team performance are the subject of numerous studies that contribute to the understanding of how teams can operate effectively in a constantly changing environment. The focus of this paper is on the relationship between work team diversity and team performance. The aim is to evaluate the impact of various work team diversity categories and characteristics on team performance. The research is executed on the sample of more than 940 sales work teams within international corporation with the global presence. Performance of sales work teams is measured by achieved revenue on country level and consequently consolidated in...
Mapping the Active Membership Base of Corporate Social Responsibility in EU Countries
Martin Černek
Acta Univ. Bohem. Merid. 2022, 25(3):39-53 | DOI: 10.32725/acta.2022.0213430
Researching socially responsible companies (CSR) in the context of considering the needs of stakeholders in their activities, decision-making and daily activities. These activities are often associated with the companies' membership in various corporations and associations, which testifies to their transparent approach to the CSR concept. This voluntary commitment of companies, as the overall cultivation of the business environment, is determined on the basis of manual data collection from publicly available web resources of state administration bodies, including paid databases from 2020/2021. Individual EU countries were examined in order to create...